Formal Letter Writing Guide: Complaints, Invitations, Apologies, and Inquiries

This page provides a comprehensive overview of writing formal letters in English, focusing on four main types: complaints, invitations, apologies, and inquiries. It offers essential phrases and structures for each letter type, helping students craft effective and polite correspondence.

Complaints (Zażalenia)

When writing a list z zażaleniem po angielsku, use phrases that express disappointment and demand action:

• "I am quite disappointed with..."
• "I demand... (a full refund at once)"
• "I am extremely upset"
• "I insist this matter be dealt with promptly"

Example: "I am writing to express my extreme dissatisfaction with the misleading information provided."

Include details about the problem and your expectations for resolution:

• "I feel I am entitled to a partial/full refund"
• "I look forward to receiving a prompt reply"

Highlight: Always close a formal complaint letter with "Yours faithfully," followed by your name.

Invitations (Zaproszenia)

For zaproszenie po angielsku, use welcoming language and provide essential details:

• "The... will take place... It will be held in the..."
• "We are holding... at..."
• "We would be very pleased if you could attend"

Example: "We are holding a graduation ceremony at the university auditorium on June 15th at 2 PM."

Include additional information and request a response:

• "Let me know if you would be able to come"
• "We look forward to seeing you at..."
• "If you have any questions, please do not hesitate to contact me"

Highlight: For formal invitations, address the recipient as "Dear [Surname]" and close with "Yours sincerely,".

Formal Letter Writing Guide: Apologies and Inquiries

This page continues the guide on formal letter writing, focusing on apologies and inquiries. It provides essential phrases and structures for these letter types, helping students craft effective and polite correspondence.

Apologies (Przeprosiny)

When writing formalne przeprosiny po angielsku, use sincere language and take responsibility:

• "Please accept our sincere apologies for the inconvenience caused"
• "We are really sorry for the trouble we have put you to"
• "It was completely our fault"

Example: "We take full responsibility for this error and sincerely apologize for any inconvenience it may have caused you."

Offer compensation or assurance of improvement:

• "We will do our utmost to compensate for this mistake"
• "We will be investigating this issue further to ensure that it does not happen again"

Highlight: Always offer a solution or compensation when apologizing formally.

Inquiries (Zapytania)

For polite inquiries, use indirect questions and formal language:

• "I am writing to enquire about..."
• "Could you tell me... / Could you let me know..."
• "I would appreciate it if you could let me know..."

Example: "I would be grateful if you could provide more information about your English language courses for international students."

Express gratitude and anticipation of a response:

• "Thank you for your assistance in this matter"
• "I look forward to hearing from you as soon as possible"

Highlight: Use "Yours faithfully," to close an inquiry letter if you don't know the recipient's name, and "Yours sincerely," if you do.

Vocabulary: Enquiry - a formal request for information.

Remember to maintain a polite and professional tone throughout your letter, regardless of the type. These structures and phrases will help you craft effective formal correspondence in English for various situations.